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CALGARY — With this little booklet, you'll get your broadband product from the box out to the boulevard in no time flat.
Starting Sept. 1, 2009, ENCOM Wireless will be shipping its new Broadband Quick Start Guide to customers with every COMMPAK BB broadband Ethernet radio purchased.
The handy eight-page document offers a step-by-step guide to site selection, equipment installation and launching of ENCOM's convenient ControlPAK programming and diagnostic software for your ENCOM broadband radio.
"Wireless is simple. That's always been our motto," says Joaquin Segl, General Manager at ENCOM Wireless. "We have a great reputation for outstanding customer support, and this Broadband Quick Start Guide was just one more way for us to provide great service to our customers."
ENCOM's Broadband Quick Start Guide includes detailed instructions on mounting your ENCOM broadband radio.
It also shepherds customers through network, radio mode and radio parameter setups, as well as tests for proper antenna alignment, bandwidth, noise floor and network.
Also as of Sept. 1, 2009, ENCOM customers will find inside every product box a card directing them to register their product warranty at www.encomwireless.com/warranty. ENCOM's serial and broadband products now carry five- and three-year warranties, respectively, giving its customers confidence in their investment and allowing them to plan effectively, thanks to minimal maintenance costs.
ENCOM encourages its customers to get the most out of their wireless product by offering unparalleled customer support and prompt, efficient service.
Examples of this service pledge include hosting on-site training seminars and webinars, offering a website client login page for the latest technical information and software downloads, and inviting customers in need of assistant to contact ENCOM's distributor network or to contact its head office directly at 1.800.617.3487 to speak with a knowledgeable technician at any time.
ABOUT ENCOM WIRELESS: ENCOM, based in Calgary, Canada, provides field-proven, cost-effective wireless data solutions for municipal and industrial clients, with applications in the areas of Intelligent Transportation Systems, public safety communications, municipal corporate security and IT networks, waste and water management, electric utilities and oil and gas.
For more information:
Dan Szgatti
V-P, Sales and Marketing
Telephone: 403.230.1122 ext. 227
Cell: 403.850.6115
E-mail:
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