You’re never alone when you’re an ENCOM client.
From our knowledge and expertise to our technical services to our products to our after-sales service, ENCOM prides itself on unflagging customer support. Clients can expect milestones like these during their long, productive business journey with ENCOM:
ENCOM has worldwide reach and an international distributor network. With localized coverage, we’ve got a dealer in your area who can tell you all about the benefits of an ENCOM wireless system. Our experienced dealers can also assist customers in the area of system design, turn-ons and training.
ENCOM has pre-sales staff available to help with system design and engineering, from theoretical, computer-based models and proposals to site surveys, signal strength studies and radio path viability research.
Our customers can contact ENCOM at any time, either via telephone — 1-800-617-3487, or (403) 230-1122 — or e-mail for the latest information on their orders.
ENCOM and its distributor network are just a phone call or computer click away for after-sales support.
Call our head office for advice, or to request an in-person visit by one of our knowledgeable technicians.
ENCOM offers an array of on-site training seminars and webinars to encourage our customers to reap the full benefits of their wireless systems. Learn all about our ambitious customer training program.
Customers can download the latest software, and learn the latest technical updates regarding our products and systems, via our website’s client login page.
ENCOM prides itself on long-term business relationships, helping customers maximize their investment while planning for system growth, adaptability and modernization.
"Very proactive," says Bob Baillie of the City of Burnaby, B.C., a long-term ENCOM client. "If you bring them a problem, they work on it until they fix it, and they’ll make changes to the product quickly to adapt to a situation you run into."
ENCOM’s warranties rank among the best in the industry. Our serial and broadband products now carry five- and three-year warranties, respectively, demonstrating our commitment to quality and confidence in our expertise.
At ENCOM, we believe wireless is simple — and that our customer support should be simply the best.