Support Centre

At ENCOM, we take pride in our reputation for outstanding customer support and prompt, efficient service. Our relationship with the client does not end at the moment we make a sale – in many ways, it’s just beginning.


Find a wealth of resources and answers relating to our products here. If you don’t find what you’re looking for, please contact us directly. We’re always ready to help!


For Stratos I/O and Stratos ELITE, please complete our request form.

ControlPAK — Contact Closure and Legacy Serial Software

PulseLINK — Pulse Provisioning and Diagnostics